SustainedCloudManaged IT
Patching, monitoring, backup, and support at one monthly rate per user and per server. One partner, one number you can actually budget around, on hardware you own.
When you need this
Sound familiar?
- You pay per incident, so a quiet month feels wasted and a loud one costs a fortune.
- Support, backup, and monitoring live with three different vendors, and every problem starts with who to call.
- The IT budget is a guess with a margin.
- Your current provider earns more when things go wrong.
Why it matters
Paying per emergency rewards your provider for things going wrong. One monthly rate aligns everyone around keeping them right.
How it works
The service, explained.
Patching, monitoring, backup, and support in one contract
Instead of buying each piece separately, you get the whole proactive stack bundled at one rate per user or per device. It scales cleanly as you add people or open a new site.
One number you can budget around
Paying by emergency quietly rewards a provider when things go wrong. A single predictable fee aligns everyone around keeping your systems healthy, and makes your IT cost something you can plan for.
What you get
What's included
- Patching, monitoring, backup, and support in one contract
- One predictable rate per user or per device
- A single number you can budget around
- Scales cleanly as you add people or sites
The process
The flow, end to end.
Pricing
Basis €39 per user + €99 per server / month
Standard €49 per user + €169 per server / month
Premium €59 per user + €219 per server / month
Net, plus 19% VAT.
FAQ
Common questions.
Per user or per device: which is right for us?
Per user suits teams where everyone has a laptop and not much else; per device suits shops, practices, and production floors full of shared machines. We price both, and you take the cheaper honest one.
What is not included?
Projects: migrations, new locations, big changes. The bundle covers keeping what exists healthy; project work is quoted separately, so the monthly number stays honest.
What happens in the first month?
Onboarding: monitoring and patching wired up, backups verified, and an inventory of what we just became responsible for. The steady rhythm starts once the baseline is clean.
Can we grow into it?
That is the design: the rate scales per user or per device, so a new hire or a new site is an update to a number, not a renegotiation.
Book a free infrastructure assessment.
A no-commitment look at your setup. What's healthy, what's at risk, and what to fix first. Real answers, no pressure.